Customer Services
Our feeds are naturally harvested products and the natural variation in the raw materials that we use means that it is normal for the appearance of our products to vary according to the season. Natural variation can occur in different ways just as the fruit and vegetables we eat vary in size, shape and colour.
The proportion of leaf to stem can also vary. This is caused by the weather during the growing season affecting the amount of leaf the alfalfa produces – wet conditions tends to produce leafy material for example. Leafy crop will make the product denser and so a bag of feed may take up less space in a feed bin.
We take great care to ensure our feed meet a high standard.
If however, one of our products is not of the standard you would expect then please do not hesitate to contact us. Please call Customer Services on 01621 841188 or alternative fill out the contact form below
Customer service form
Please note that we may request to see a feed sample for our evaluation and will also request the details of the batch number and best before date from the bale. On our chopped fibre feeds these details can be found printed together in a white box on the side of the packaging and have the following type of format Jan 24 12345 A1 23:45. On our pelleted products the best before date and batch number is printed directly on the back of the bag. Please note the number under the bar code is not the batch number.
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Expert advice at your fingertips
If you’re looking for advice on the best feed, speak to one of our highly experienced nutritionists on our feedline, or for a more in-depth plan, fill out our Feed Advice Form
𝗪𝗵𝗮𝘁`𝘀 𝘁𝗵𝗲 𝗱𝗶𝗳𝗳𝗲𝗿𝗲𝗻𝗰𝗲 𝗯𝗲𝘁𝘄𝗲𝗲𝗻 𝗗𝗲𝗻𝗴𝗶𝗲 𝗛𝗲𝗮𝗹𝘁𝗵𝘆 𝗧𝘂𝗺𝗺𝘆 𝗮𝗻𝗱 𝗨𝗹𝘀𝗲𝗿 𝗟𝗶𝘁𝗲?
Dengie Ulser Lite is a soft tasty blend of high-quality oat straw and chopped and pelleted grass for maximum fibre content whilst being low in calories (8MJ/kg). This blend of fibres are suitable for good doers, overweight and obese horses.
In comparison Dengie Healthy Tummy is a blend of pure chopped and pelleted alfalfa and has a higher inclusion of rapeseed oil making it higher in calories (11.5MJ/kg) and more suitable for horses that are in higher levels of work or those that struggle to maintain condition and weight.
Both products include alfalfa pellets as well as digestive aids in the form of prebiotics, live yeast and postbiotics to support digestive health. They also include a unique blend of tasty herbs.
Dengie Ulser Lite has been formulated as a straight feed with no added vitamins and minerals to maximize its flexibility. This means that any amount can be fed according to the horse`s requirements alongside a source of vits and mins to provide a balanced diet. Whereas Dengie Healthy Tummy is a nutritionally balanced feed and includes a high specification vitamin and premix. When fed at the recommended feeding rate there is no need to add any mix, cubes or supplements to balance your horse`s ration.
If you would like to check with our nutrition team which product would be the most suitable for your horse or pony, call our Feedline on 01621 841188 or complete our Feed Advice Form (link in bio)
Lottie tells us how she manages her 27 year old Houdini who struggles to maintain condition. He is fed the Dengie Performance Fibre and Alfa-Beet 🌱
WIN – FIVE lucky winners will each win a Piggy Haynet bundle and £50 worth of Dengie feed vouchers!
This month we have teamed up with @elicoequestrian to offer 5 lucky people the chance to win a set of Little Piggy haynets, a Little Piggy stable toy, and £50 of Dengie feed vouchers!
The Little Piggy haynets are high quality nets featuring extra-small holes that encourage slower eating by reducing the amount of forage your horse or pony can take in each mouthful.
Competition closes at 23.59 on 31st October 2026
ENTER VIA LINK IN BIO
𝗙𝗿𝗲𝗲 𝗪𝗲𝗯𝗶𝗻𝗮𝗿: Foxed by Forage? Flummoxed by Fructan? Join us to unravel the mysterious world of fibre.
A fascinating evening webinar with leading researchers from around the world – this is your chance to hear from the experts on fibre, forages and the impact of different fibres on the horse`s health.
Book now to secure your space!
Tuesday 27th October @ 6.00pm
For more information and to register follow the link in our bio
This month we are giving you the chance to win a 1/2 pallet of
Strawmax bedding, courtesy of @bedmaxshavings , plus £50 of Dengie Feed Vouchers!
Strawmax straw pellets are made from 100% natural British straw. Highly absorbent and quick to soak up moisture, they help create a dry, comfortable and easy-to-manage bed for your horse.
With excellent odour control, minimal waste and a compact muck heap, Strawmax offers a convenient and economical bedding choice.
The lucky winner will also receive £50 of Dengie Feed vouchers to go towards their horse or pony’s feed bill this winter!
𝗘𝗡𝗧𝗘𝗥 VIA LINK IN BIO
Competition closes at 11.59pm on 30th September 2026.
